There are currently no reported major issues

UPDATE 15:15 – This issue is now fully resolved. – – – – – – We are currently aware of issues affecting customers e-mail accounts. After investigation it appears hardware has failed in our datacenter. We have engaged with our 3rd party support who will visit the affected hardware in [...]

UPDATE 23:30 – Maintenance is now complete and all work was a success. All sites are now back online. Thankyou – – – – – UPDATE – The below work will table place between 10:30pm and 11:30pm … Some websites may be unavailable for brief periods during this time. – [...]

UPDATE 14:40 – Service was resumed at 14:30. Monitoring will remain in place for a short period to ensure stability – – – – - UPDATE 13:36 – A core router is now faulty since the mains power was restored. A replacement router/parts are on route to site. Next update [...]

UPDATE 22:30 – All websites are now online and the backup policy change was a success – – – – – UPDATE 22:09 – We anticipate customers websites will be online by 22:30 at the latest – – – – – UPDATE 21:55 – We are currently configuring a new [...]

UPDATE 07:30 – Monitoring overnight revealed no issues, zero packet loss observed throughout. This incident is now being closed. – – – UPDATE 22:53 – All checks and monitoring has indicated no issues whatsoever. No packet loss has been observed. Staff will respond to any alarms overnight should they occur. [...]

UPDATE 22:24 – This update and reboot has been completed as expected – – – We have identified an issue with the network card driver being used on the web server. An updated driver has been sourced and is ready to install. This installation will involve a reboot of the [...]